Privacy Policy

Ontario Surrogacy
Effective Date: January 1 2026
Website: www.surrogacyinfo.ca


1. Introduction

Ontario Surrogacy is committed to protecting the privacy, confidentiality, and security of personal information collected through our website and related services.

This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Applicable Ontario privacy legislation

  • Canadian Anti-Spam Legislation (CASL), where applicable

By using our website, you consent to the practices described in this policy.


2. Information We Collect

We may collect the following categories of personal information:

a) Contact Information

  • Name

  • Email address

  • Phone number

  • City/Province

  • Mailing address (if voluntarily provided)

b) Surrogacy-Related Information

  • Intended parent or surrogate inquiry details

  • Medical or screening-related information (only when voluntarily submitted)

  • Background information relevant to surrogacy eligibility

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and analytics data

We only collect information that is reasonably necessary to provide our services.


3. How We Use Personal Information

Your personal information may be used to:

  • Respond to inquiries

  • Provide educational resources and guidance

  • Facilitate introductions between intended parents and surrogates

  • Provide reimbursement guidance and compliance information

  • Improve website functionality

  • Comply with Canadian legal obligations

We do not sell or rent personal information to third parties.


4. Consent

By submitting information through our website, you provide express or implied consent for us to collect, use, and disclose your personal information for the purposes outlined above.

You may withdraw consent at any time, subject to legal or contractual obligations.


5. Disclosure of Information

We may disclose personal information only when:

  • Required by law

  • Necessary to facilitate your surrogacy journey (e.g., legal professionals, trust administrators, medical professionals — with consent)

  • Required for compliance with Canadian surrogacy laws

All third parties handling personal information are expected to comply with applicable privacy legislation.


6. Data Protection & Security

Ontario Surrogacy implements appropriate administrative, technical, and physical safeguards to protect personal information, including:

  • Secure website hosting (SSL encryption)

  • Restricted access to personal data

  • Password-protected systems

  • Confidentiality obligations for team members and contractors

Despite safeguards, no online transmission can be guaranteed 100% secure. Users submit information at their own risk.


7. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements related to surrogacy in Canada.

When no longer required, information is securely destroyed or anonymized.


8. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve user experience

  • Track website performance

  • Analyze traffic patterns

Users may disable cookies through their browser settings; however, this may affect website functionality.


9. Access and Correction Rights

Under PIPEDA, individuals have the right to:

  • Request access to their personal information

  • Request corrections to inaccurate information

  • Withdraw consent (subject to legal limitations)

Requests can be submitted in writing to the Privacy Officer listed below.


10. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from minors.


11. Cross-Border Data Storage

Some website hosting or service providers may store data outside of Canada. In such cases, information may be subject to the laws of those jurisdictions.


12. Privacy Officer Contact Information

Ontario Surrogacy
Privacy Officer
Email: ontariosurrogacy@gmail.com
Website: www.surrogacyinfo.ca

Questions or complaints regarding privacy practices may be directed to the Privacy Officer. If concerns are not resolved, individuals may contact the Office of the Privacy Commissioner of Canada.


13. Policy Updates

This Privacy Policy may be updated periodically. The most current version will always be posted on our website with the effective date indicated.